Did you know the mental, physical and emotional wellbeing of your clients can directly impact their financial health?
RFCS Gippsland and Wellness Worx have developed A Detect And Protect Training (ADAPT) online program to assist SMEs to deliver wellness support tailored to their client and organisational needs.
IMPROVING CLIENT WELLBEING SO THEY CAN MAKE BETTER DECISIONS
ADAPT incorporates a structured case management approach which will equip your team with the skills and knowledge to support clients to make sustainable life changes reducing situational and financial distress.
Throughout the ADAPT Program you will have access to established frameworks, tools and resources as well as ongoing mentoring to deliver a Wellness Program.
“Improving health and wellbeing is a multifaceted approach; with client’s mental, physical and emotional wellbeing taken care of they will have the clarity and confidence to improve their financial health” (Kylie Holmes - RFCS Gippsland CEO)
JOIN THE ADAPT PROGRAM NOW AND HELP YOUR CLIENTS THRIVE!
BY THE END OF THE TRAINIING YOU WILL:
- Be fully inducted as a Wellness Support Officer
- Have access to the documentation and client management tools you need to support your clients
- Have a tested and proven process to onboard clients, engage staff and liaise with stakeholders
- Have access to the processes and templates that will help you in your role
- Understand the framework for delivering the Wellness Support Program
- Gain the mentoring and support you need to help you in your role
ADAPT Training includes
An online training program made up of 6 lessons
Mentoring with facilitator, Christine Boucher
Templates and documentation that will save you time and help you manage clients
Accountability and support from other Wellness Support Officers taking part in the training
PLUS! A library of resources that can help you better support your clients
The ADAPT training contains 6 lessons to help you support your clients effortlessly!
LESSON 1
Wellness Support Officer Induction
Get fully inducted into the ADAPT program and learn how to navigate the system and resources. Plus understand the time commitment and effort required for your learning.
LESSON 2
Staff Engagement
Learn how to interview, educate and inform your organisation about the role of Wellness Support Officer. You’ll also learn how to support your team with the onboarding process.
LESSON 3
Client Engagement
Learn how to onboard, assess and review new and existing clients, gain an understanding of the behavioural change model, and develop an action plan to help your clients overcome barriers so they can succeed.
LESSON 4
Stakeholder Engagement
Learn how to identify who your stakeholders are and why you need to engage them. You will learn the importance of networking and how to best communicate with Stakeholders to increase the success of the wellness program.
LESSON 5
Understanding Risk
Understand how to manage risk for yourself and your organisation. Learn more about incident reporting and risk management.
LESSON 6
Continuous Improvement
Access training and development for continued improvement in your role as a Wellness Support officer.
Testimonials
Client
"I am feeling emotionally strong and in a better headspace to deal with the bank mediation since we have been working together. [Wellness Support Officer] I believe whatever happens that I will be ok.”
Financial Counsellor
"The support offered by a Wellness Officer provides an extra level of clarity and space that some people need to make important (financial and other) decisions."
About your mentor – Christine Boucher
Christine has spent over 20 years working in the healthcare industry, and has transitioned to preventative healthcare in business and community. Her goal is to help people understand the importance of their health and wellbeing, and how vital it is to be proactive in making it a priority.
Christine works as a Corporate Health & Performance Coach, and also mentors other health and wellness coaches and consultants to work in business and community health. She provides them with skills, insights and knowledge to empower them to be a powerful frontline force in preventative healthcare.
Christine was instrumental in delivering the extremely successful Wellness pilot program for RFCS Gippsland in 2021 and is excited to be continuing the journey of bringing Wellness support to the RFCS industry via the ADAPT program.
Christine’s skills, experience and qualifications include:
- Bachelor of Nursing
- Diploma in Intensive Care Nursing
- Diploma in Bowen Therapy
- Level 3 Health and Wellness Coaching
- Masters of Business Administration
- HCANZA Health & Wellness Coach of the year 2023
Christine will support and inspire you to be the best you can be, in order to get the best out of your clients!
Let's Chat
If you have any questions about the ADAPT Program or would like more information please complete the form below and we will be in touch as soon as possible.
